News:

Appointments
The Triangle Group Surgery operates an appointment system. Appointments with a doctor or nurse must be made beforehand. Walk-in appointments are available only for children during the evening surgery every day from 3 - 5:50pm.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

Results over the phone
Results of smears, swabs, x-rays and blood tests are available by phone between 3:00pm – 6:00pm, for the patient only. Please note that results normally take one week to be notified to the Practice. It is the patient’s responsibility to follow-up on their test results

Complaints

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

Simply contact the Practice Manager and s/he will set all the necessary wheels in motion. Further written information is available on the complaints procedure from reception. We are continually striving to improve our service. Any helpful suggestions would be much appreciated and a suggestion box is located in the waiting area.